Client information 

IMPORTANT CLIENT INFORMATION

Please read before leaving your fabric or placing an order.

FABRIC DROP-OFF DOES NOT RESERVE YOUR SPOT

Leaving your fabric or materials with Hajaskin Collection LLC does not secure your place on the sewing schedule.

Your production spot is confirmed only after the required payment has been received.

PAYMENT IS REQUIRED BEFORE WORK BEGINS

No garment will be cut, started, or placed into production without the required payment.

This applies to all orders, with no exceptions, including clients who purchase and bring their own fabric.

AVAILABILITY IS LIMITED

Hadjeskin Collection LLC is operated by one designer/seamstress, and I also maintain employment outside of my sewing business.

I accept a limited number of custom sewing projects each month.

Once the available production slots for a month are filled, additional orders will be scheduled for the next available month, regardless of when the fabric was originally dropped off.

PLEASE PLAN AHEAD

If you have a specific event date or deadline, please make your required payment as early as possible to secure an available production spot.

Bringing your fabric early is always appreciated, but fabric alone does not reserve your date. Thank you for understanding and respecting these policies.

Hajaskin Collection LLC ❤️

Please review the following policies before submitting a consultation request. These guidelines help Hajaskin Collection provide every client with clear communication, quality workmanship and an organized custom-design experience.

Consultation and booking

Submitting an inquiry or attending a consultation does not reserve an event date. A project is officially booked only after availability is confirmed, the required agreement is signed and the required deposit is received.

Payments

The deposit amount and payment schedule will be stated in the client’s individual quote or agreement. Work will not begin until the required deposit has cleared. Final payment must be completed according to the agreed payment schedule.

Custom orders and refunds

Custom garments are designed and created specifically for each client. Deposits, design fees and payments for completed custom work are generally nonrefundable. Custom and altered garments are final sale.

Measurements and fittings

Clients must provide accurate measurements and attend scheduled fittings on time. Significant weight or measurement changes after construction begins may require additional alterations and fees.

Design changes

Changes requested after the design, fabric or construction details have been approved may result in additional charges and may affect the completion date.

Completion and pickup

Clients are responsible for providing the correct event date and collecting completed garments by the agreed deadline. Garments should be inspected and tried on before leaving whenever possible.

Shipping

Shipped orders require accurate measurements, sufficient production time and a complete delivery address. Hajaskin Collection is not responsible for carrier delays after a package has been accepted by the shipping provider.

Communication

Please allow reasonable time for responses during active production periods. Important changes, approvals and payment arrangements should be confirmed in writing.

Policies may vary depending on the project. The signed client agreement and individual invoice will contain the final terms for each order.